Returns & Exchanges
At ORIGINAL, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you have the right equipment to achieve your peak performance without any hurdles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.
